Choosing a new television service provider can be a daunting task. With so many providers, packages, and price points it can be easy to succumb to marketing hype instead of the facts. Fortunately, when it comes to choosing between DISH Network and Time Warner Cable, the decision is an easy one. DISH Network offers more channels, double the storage and the ability to record 16 shows at once, all at a cheaper price point. But don’t listen to the hype, look at the numbers.
Channels and Cost
The channel breakdown isn’t even close. DISH’s America’s Top 120 package offers 190+ channels, including ESPN, ESPN2, plus three months free premium channels (over 45 channels), all for significantly less than the Time Warner standard package. The Time Warner package only offers a measly 70+ channels. If you are a sports fanatic, you better be ready to pay a fee with Time Warner. With DISH, you can enjoy all sorts of sports content at no additional charge.
Since DISH’s package offers more features, that must mean it must costs more money, right? Wrong. Over the course of a two-year contract DISH Network saves you an average of $660 over Time Warner. That’s a lot of movie snacks. When you go with DISH you get more channels, more storage and a smaller bill.
Gadgets and Technology
We’ve compared the channels and cost, so it’s time to look at the hardware and features. DISH Network’s secret weapon is the Hopper 3. Time Warner’s DVR service offers 150 hours of HD recording storage. The Hopper 3 boasts more than twice as much storage with up to 500 hours of HD recording storage–no more will you come home to find your favorite show deleted. You’ll also never have to choose which show to record, with the Hopper’s ability to record up to 16 shows simultaneously. Not only that, If you wait 24 hours after the airtime for primetime shows you recorded, the Hopper will automatically skip any commercials for you.
If you’re interested in watching recorded or on-demand content while mobile, you’ll be restricted in your content choices if you choose a Time Warner plan. DISH Network’s mobile app, DISH Anywhere, allows you to watch 100% of your DVR recordings and 100% of your live tv channels, from any of your devices at any time. The capabilities of the DISH’s Hopper 3 leaves Time Warner in the dust.
Troubleshooting and Service
DISH Network has some of the highest rated service offerings in the industry. While other providers may profess top-of-the-line service, the ACSI ratings tell a different story. Since 2010, DISH has maintained a number one rating in call center satisfaction, website satisfaction, clearest bill to understand, and lowest customer complaint rates. Time Warner scored seventh, eighth, eighth, and sixth, respectively, in the same timeframe. Only DISH provides nationwide availability and will send a certified technician to your door. This technician usually arrives within 24 hours and will not only set up all the necessary hardware in your house, they will also teach you how to use it and troubleshoot in questions you may have right then and there.
No matter what data points you use to compare Time Warner and DISH Network, DISH is the clear winner every time. With more features, channels and a better price point, choosing a television provider isn’t a choice at all. Change the way you watch TV and buy DISH Network today.