Customer service and cable television have rarely been used together to form a positive sentence. However, a new study shows that customer service just might be the key to a successful television subscription company. Conversely, poor customer service seems to have a negative effect on subscriber retention rates. A new survey by Paywizard found that […]
Tag: Broadcasting
Epix Offers New App For TiVo-Powered Set-Tops
Epix and Atlanta Broadband have teamed together to offer a new OTT bridge to MVPD-distributed set tops. Epix will not offer it’s premium app services on TiVo-powered devices from Atlantic Broadband. The app integration will give Atlantic Broadband customers with a Epix subscription access to over 2,000 movies and original series like Berlin Station and […]
